Delays, Delays, Delays…
Insurance companies make a ton of money by delaying everything. They delay paying the bill you submit, hiding behind the “we need more information” umbrella. They delay responding to legitimate requests to settle meritorious malpractice cases.
In one case it took a surgeon’s insurance company months to respond to a demand when the doctor had clearly operated on the wrong body part. Amazingly, after months of “evaluating” the case, they said “no payment.” (That doctor is now facing a medical board inquiry.)
In another case the hospital and surgeons left a sponge a patient after surgery. We wrote a fair demand package and provided all of the records. We gave them 30 days to respond.
Didn’t even get the courtesy of a response, for over three months.
Their response? “We need more time–please don’t sue us.”
All of these delays allow the insurance companies to bank millions in investment income while injured party, the one who ends up suing, winds up being called a “liar, cheat and fraud” because he had the temerity to file suit.